freephone: 0800 612 8745

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FAQs

What do you charge for postage?

£1.75 will be added for postage, when keepsakes are ordered in a single transaction. Orders for over £50 are posted FREE.


We use Royal Mail 1st Class and aim to post within 24 hours of receiving your order, provided we have received ALL required information including PERSONALISATION, photos etc.

Are gifts personalised just for me?

YES - we personalise to order. We receive many different requests and each one is individually personalised, making your order unique.


We cannot stress enough how important it is to spell a person's name correctly, often names sounding the same can be spelled very differently. Please always DOUBLE CHECK spellings of your loved one's name and any message, including dates etc. before placing your order to avoid disappointment.

How long can my message of personalisation be?

The personalisation fields that you type into will state character counts.